🔒 Our Privacy Promise

💙 Why You Can Trust Us

At We got 'em, we treat your personal information the way we’d want ours to be treated — with care, respect, and transparency. We only collect what we need to serve you better, we never sell your details, and we work hard to keep everything safe. Your trust is the foundation of our business, and we’re committed to earning it every day.

 

Effective Date: July 1, 2025 Last Updated: August 1, 2025

 

📋 1. The Information We Collect

We may collect:

  • 🧾 Basic details — name, email, phone, address (for delivery).

  • 💳 Payment info — to process your order securely.

  • 📦 Order history — to help with returns, exchanges, or recommendations.

  • 🌐 Website use info — IP address, browser type, and cookies to improve your experience.

 

🎯 2. How We Use Your Information

We use your details to:

  • 🚚 Deliver your order quickly and safely.

  • 📩 Keep you updated about your purchase.

  • 🎁 Send offers or updates (only if you’ve opted in).

  • 🔧 Improve our website and services.

 

🤝 3. Who We Share It With

We never sell your information. We only share it with:

  • 📦 Trusted partners — payment processors, delivery companies.

  • ⚖️ Legal authorities — if required by law.

 

🍪 4. Cookies

We use cookies to:

  • 💡 Remember your preferences.

  • ⚡ Make our site work better for you.

  • 📊 Understand what’s popular so we can improve. (You can turn cookies off in your browser, but some features may not work as well.)

 

🛡️ 5. Keeping Your Data Safe

We use secure systems to protect your information, but no online method is 100% risk‑free. We work hard to keep your data safe.

 

✏️ 6. Your Choices

You can:

  • 📂 Ask to see, update, or delete your information.

  • 🚫 Unsubscribe from marketing emails anytime.

 

🔄 7. Changes to This Policy

If we make changes, we’ll update this page so you’re always informed.

 

📬 8. Talk to Us

Questions or concerns? 📧 [Your Email Address] 📍

 

 

🚚 Shipping Policy

We aim to deliver your order quickly and safely. All orders are processed within 1–3 business days.

Shipping Rates:

  • Canada:

    • Free shipping on orders over CA$75

    • Flat rate of CA$10 for orders under CA$75

  • USA:

    • Flat rate of CA$15

  • International:

    • Rates calculated at checkout based on destination

Delivery Times:

  • Canada: 3–7 business days

  • USA: 5–10 business days

  • International: 7–21 business days

Please note: We do not ship to P.O. Boxes. Tracking information will be provided once your order ships.

🛍️ Our Customer Agreement

Welcome to We got 'em.  When you shop with us, you’re agreeing to these simple terms:

1. Ordering & Payment

  • Place your order through our website.

  • Pay in full at checkout using our accepted payment methods.

  • Prices are shown in [Currency] and include/exclude taxes as stated.

2. Shipping & Delivery

  • We’ll send your order to the address you provide.

  • Delivery times are estimates — sometimes delays happen.

  • Once your order is delivered, it’s yours.

3. Returns & Refunds

  • You can return items according to our [Return Policy].

  • Items should be in their original condition unless they arrived damaged or faulty.

4. Product Quality

  • We promise our products match their descriptions and are free from major defects.

  • If something’s wrong, we’ll work with you to make it right.

5. Privacy

  • We respect your personal information and handle it according to our [Privacy Policy].

6. Law & Disputes

  • Our agreement follows the laws of [Jurisdiction].

 

By placing an order, you’re confirming you’ve read and agree to these terms. We’re here to make your shopping experience smooth, fair, and enjoyable.

 

📜 Terms & Conditions

Effective Date: August 1, 2025 Last Updated: August 1, 2025

 

💬 Welcome

These Terms & Conditions explain how you can use our website and shop with us. By browsing our site or placing an order, you agree to follow these terms.

 

🛍️ 1. Ordering & Payment

  • All orders must be placed through our official website.

  • Payment is required in full at checkout using our accepted payment methods.

  • Prices are shown in CAD/US and include/exclude taxes as stated.

 

🚚 2. Shipping & Delivery

  • We ship to the address you provide at checkout.

  • Delivery times are estimates — delays can happen due to factors outside our control.

  • Once your order is delivered, responsibility for it passes to you.

 

🔄 3. Returns & Refunds

  • You can return items according to our [Return Policy].

  • Items should be in their original condition unless they arrived damaged or faulty.

 

🛡️ 4. Product Descriptions & Availability

  • We aim to keep product details accurate, but small variations may occur.

  • If a product becomes unavailable after you order, we’ll contact you for a refund or replacement.

 

⚖️ 5. Limitation of Liability

  • We’re not responsible for losses caused by events beyond our control (e.g., shipping delays, natural disasters).

  • Our liability is limited to the amount you paid for the product.

 

🔒 6. Privacy

  • We handle your personal information according to our [Privacy Policy].

 

📜 7. Changes to These Terms

  • We may update these terms from time to time. Changes will be posted here with the updated date.